Access and Inclusion Plans

We support organisations to consult, create, launch, and implement Access and Inclusion Plans, also called Accessibility and Inclusion Plans, Disability Inclusion Action Plans and Disability Action Inclusion Plans. 

TTC’s Accessibility Practice has a unique intersection of expertise. We have a dedicated and experienced Digital Accessibility team, and we have experts in consulting with businesses and agencies about the inclusion of people with disability more broadly across the organisation. 

This means that, due to our extensive experience we guide clients to create robust, achievable, and realistic AIPs, and we can also integrate digital accessibility into your AIP utilising our team’s digital accessibility expertise. 

What is an AIP?

An AIP is your organisation’s commitment to the inclusion of people with disability. This commitment is identified through written goals and actions.

The plan can be an internally facing (relating to better inclusion of employees and candidates), and/or an externally facing plan (relating to better inclusion of service users and customers) and covers key goals and actions that your organisation will undertake, across a few years. 

Meet the Team

Samantha Dancey

Sam is TTC’s Global Digital Accessibility Practice Lead. Sam has nearly 15 years of experience in access and inclusion and guiding organisations to be more inclusive of people with disability. Across her career, Sam has led consulting teams, supporting those teams to better understand how to support organisations on their access and inclusion journeys. 

Sam is deeply passionate about supporting organisations to be more inclusive and ensuring the voice of people with lived experience is brought to the forefront.

Sam consults into typically large, complex organisations, across public, private and for purpose sectors, to support them to better include people with disability across their business. 

Sam has years of experience designing and delivering AIP products and services and tailoring approaches for clients. She has expertise in managing and leading the creation and implementation of AIPs, and guides teams to know how to do this themselves. Sam has over a decade of experience consulting with stakeholders about AIPs, getting buy-in and engagement, learning from people with lived experience and gaining feedback to inform the AIP. She has written many AIPs with organisations and undertaken a process to refine the plan in consultation across the business. 

Implementation is fundamental, and Sam project manages this phase too. Ensuring teams understand their commitments and how to achieve those, whilst providing practical insights and supporting progress. 

Sam has spoken about access and inclusion both at national and international conferences, including the Zero Project conference at the United Nations in Vienna and the International Labour Organisation in Geneva. 

Emily Matthews

Emily Matthews is a well-respected Access and Inclusion Consultant and leader who excels in building disability confidence across organisations. Emily is a passionate advocate for creating positive change through opportunity, education, and awareness. 

With extensive experience spanning corporate and not-for-profit sectors, Emily is known for her solutions-focused approach to complex challenges and her ability to work effectively across all levels of business. She has a proven track record of developing key stakeholder relationships with government departments, community organisations, and corporate partners to facilitate impactful programs and drive positive change.

She has many years’ experience leading a dynamic team dedicated to ensuring clients achieve their access and inclusion goals through focused relationship management and innovative solutions.

Emily's passion for creating inclusive workplaces is demonstrated through her comprehensive approach to coaching and mentoring, both individuals and employers.

Emily is a hands-on leader and has extensive experience tailoring solutions to individual organisations requirements to ensure they are addressing barriers with confidence. 

She has supported organisations to address unintended barriers in their recruitment and employment practices, review premises to ensure to equitable access and working with organisations to develop policies and processes to support accessibility throughout the employment lifecycle. 

Emily brings a unique blend of empathy and business acumen to every engagement. Her consultative style and ability to build strong relationships enable her to effectively guide teams and leadership through accessibility, making disability inclusion an integral part of organisational success.

How we can help

We can support you in the best way for you!

Creating an AIP typically covers a few key phases, and we can be as embedded into these phases as required to guide you to the creation of a meaningful and actionable Plan.

Phases typically include:

• Scope
• Consult: stakeholder engagement and gathering feedback
• Analyse data
• Workshop actions
• Write the plan and refine the plan
• Launch the plan
• Implementation plan and management 

We also support teams to understand how to create their own plan and can break down the above phases to provide a better understanding of how you can create your own AIP! This is delivered through an introductory workshop. 

Want to Know More?

Email Samantha Dancey, Global Accessibility Practice Lead at: samantha.dancey@ttcglobal.com